Privacy Policy

Last updated: 25 August 2025
At Privét, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our jewellery.

1. Who We Are
Business Name: Privét
Sole Trader: Ekaterina Forster
Registered Address: 81 Brighton Belle, 2 Stroudley Road, Brighton, East Sussex, BN1 4ZD
Email: contact@privet.shop
We are the data controller for any personal information you provide.

2. Information We Collect
When you visit our website or place an order, we may collect the following personal data:
Contact Information: Name, email address, phone number, billing/shipping address.
Payment Information: Card or payment details (processed securely via our payment provider; we do not store full card details).
Account Information: Login details if you create an account.
Order Details: Items purchased, preferences, and order history.
Website Usage Data: IP address, browser type, device, pages visited, and interactions with the site.

3. How We Use Your Information
We use your data to:
Process orders and payments.
Deliver products to you.
Respond to your inquiries and provide customer service.
Send marketing communications (with your consent).
Improve our website, products, and services.
Comply with legal obligations (e.g., accounting, tax, or fraud prevention).

4. Legal Basis for Processing
Under the UK GDPR, we process your data based on:
Contractual necessity: To fulfill your orders and provide our services.
Consent: For marketing communications (you can withdraw consent anytime).
Legal obligations: To comply with tax, accounting, and other regulatory requirements.
Legitimate interests: To improve our products, website, and customer experience.

5. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
Payment processors (e.g., Stripe, PayPal) to handle payments securely.
Delivery services to ensure products reach you.
IT service providers to maintain our website and security.
Legal or regulatory authorities if required by law.

6. Cookies and Tracking
Our website uses cookies and similar technologies to:
Improve site functionality and performance.
Analyse user behaviour to enhance your experience.
Show personalised content and marketing (with consent).
You can manage cookie preferences through your browser settings.

7. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”), subject to legal obligations.
Object to or restrict processing.
Withdraw consent for marketing at any time.
Request a copy of your data in a portable format.
To exercise your rights, contact us at [your email].

8. Data Retention
Personal data related to orders and payments is kept for accounting and tax purposes in line with UK law.
Marketing data is kept until you unsubscribe or withdraw consent.
We will securely delete data that is no longer needed.

9. Security
We implement appropriate technical and organisational measures to protect your data against loss, theft, unauthorised access, or disclosure.

10. International Transfers
If your data is transferred outside the UK, we ensure it is protected with appropriate safeguards in line with UK data protection law.

11. Children
Our website and services are not intended for children under 16. We do not knowingly collect data from children.

12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be published on this page with the “Last updated” date.

13. Contact Us
If you have questions or concerns about your privacy, please contact:
Email: contact@privet.shop
Address: 81 Brighton Belle, 2 Stroudley Road, Brighton, East Sussex BN1 4ZD